Assign Incidents to Another Administrator

To assign a group of incidents, go to
Data Security
Incidents
.
Choose the incidents to assign to another administrator.

Use the descending and ascending columns and predefined filters to narrow the list of results, if the list of incidents is too large.

Select up to 1000 incidents individually, in groups, or all at once to assign to another administrator.



Select

Actions

Assign to

and choose an administrator.

Verify the new assignments for each incident in View Administrator Activity on Data Security or select the administrator in the

Assigned To

search filter.


To assign a single incident, go to
Data Security
Incidents
.
Click the
Item Name/Data Asset Name
.
(
Optional
) Click
Review Note
Add a Note
to add additional details for the administrator before you assign the incident.
Provide context about your concerns related to the asset.
Give instructions or supplemental information about the asset.
Document interactions you’ve had with the asset owner.

Click
Unassigned
and select an administrator.
(
Optional
) Select an incident
Status
.
By default, the category is
New
. If necessary, create new categories to reflect your organization’s incident management process.
Verify the new administrator assignment for the incident in View Administrator Activity on Data Security.