Supported Applications with Remediation

View the list of supported SaaS applications and their supported remediation options on Prisma SaaS.
Automatic remediation is supported on the following cloud apps. Alternatively, you can Manually Remediate Incidents for individual assets. The following table outlines support by remediation capability. If a capability is not listed, the option is supported by default. For example:
  • When an
    admin
    quarantine is supported, all file actions within that quarantine are too, including
    Delete
    asset,
    Restore
    assets, and
    Download
    asset.
  • All cloud apps support basic incident management actions, including
    Send Admin Alert
    and
    Create Incident
    .
Cloud App
Quarantine
Change Sharing
Remove Public Links
(Files & Folders)
Notifications
Notes
User
Admin
Direct link
Inherited link
Notify File Owner
Notify via Bot
Amazon S3
Yes
Yes
Yes
Yes
No
n/a
Amazon Web Services Console
No
No
Yes
No
No
n/a
Box
Yes
Yes
Yes
Yes
Yes
n/a
Citrix ShareFile
Yes
Yes
Yes
Yes
Yes
n/a
Cisco Webex Teams
No
No
No
No
Yes
Yes
Supports deletion of messages and files.
Confluence
Yes
Yes
Yes
Yes
Yes
No
Dropbox - Individual Folder
Yes
Yes
Yes
Yes
Yes
n/a
Dropbox - Team Folder
n/a
Yes
Yes
Yes
Yes
n/a
Github
No
No
No
No
No
n/a
No remediation support. Only scanning is supported.
Gmail
Yes
Yes
Yes
Yes
No
n/a
Google Cloud Platform
No
Yes
Yes
Yes
Yes
n/a
Google Drive - My Drive
Yes
Yes
Yes
Yes
Yes
n/a
When a file is restored from Admin quarantine, collaborators are not restored.
Google Drive - Shared Drives
n/a
Yes
Yes
Yes
n/a
n/a
When a file is restored from Admin quarantine, collaborators are not restored.
G Suite
No
Yes
Yes
No
Yes
n/a
Jive
Yes
Yes
Yes
Yes
Yes
No
Microsoft Azure
No
Yes
Yes, Only Folders
Yes, Only Folders
No
n/a
Microsoft Exchange
No
No
No
No
No
n/a
Microsoft Office 365 - OneDrive
Yes
Yes
Yes
No
Yes
n/a
Microsoft Office 365 - SharePoint
No
Yes
Yes
No
Yes
n/a
Salesforce
No
No
No
No
No
n/a
ServiceNow
Yes
Yes
Yes
Yes
Yes
n/a
Slack for Enterprise
No
Yes
No
No
Yes
Yes
Only file quarantine is supported.
Notifications sent via Slack to the quarantine administrator and the asset owner.
Workplace by Facebook
No
No
No
No
No
No
Yammer
No
No
No
No
No
No

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