When you connect Prisma SaaS to one of your
sanctioned SaaS applications, you must provide login credentials
that enable the service to establish a secure connection with the
cloud app. Prisma SaaS and the app maintain this secure connection
(in most cases using token-based authentication). In some cases,
you might need to reauthenticate to a cloud app when:
is a network connectivity issue between the two services.
—You changed the password associated with the
—The administrator associated with the login account
changed credentials to those associated with a different administrator.
—You unintentionally revoked access permissions
you formerly granted Prisma SaaS or the required permissions changed.
you encounter authentication errors when you retrieve a token for
Prisma SaaS, see Authentication Errors.
Cloud Apps and Settings
Select the cloud app from the list, then click
Follow the same process to log in to the app that you
did when you first added the app. See the specific app section in Add Cloud Apps to Prisma SaaS for details
on what privileges are required for each app and for specific steps
to successfully authenticate.
To begin scanning the app after you successfully reauthenticate,