Chatbot MS Teams CloudBlade Integration
Learn to integrate the MS Teamd chatbot CloudBlade and take note of the prerequisites
for the integration.
Where Can I Use This? | What Do I Need? |
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- Prisma SD-WAN license
- Chatbot MS Teams CloudBlade
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Today, most enterprises are shying away from emails for their day-to-day
collaborative work and increasingly use applications like MS Teams to enable seamless
collaboration. These applications come equipped with Bots that allow you to interact
using predefined options to access real-time information.
Prisma SD-WAN introduces the Prisma SD-WAN
Chatbot MS Teams CloudBlade that allows efficient collaboration by giving the end-user
access to the Prisma SD-WAN network at any time from anywhere through the
MS Teams Chatbot. As part of this integration, a user group is created on MS Teams, and
the Azure ID of the User Group generated is then used to configure the Chatbot MS Teams
CloudBlade on Prisma SD-WAN. You can access real-time information on
on-site and device configuration, site health, device inventory, events, and metrics on
bandwidth utilization, application health, and application performance. The data can be
consumed directly on MS Teams applications, enabling Network Operation Center teams to
manage the Prisma SD-WAN network.
Prerequisites
To set up the Prisma SD-WAN Chatbot, a user group needs to be created
on Microsoft Teams. This user group is then configured on the Chatbot MS Teams
CloudBlade to let Prisma SD-WAN know the users authorized to use the chatbot.
Administrators can configure multiple user groups on the Chatbot MS Teams
CloudBlade, allowing multiple teams and users to access the bot through their
channel.