If the Enterprise ID is not available, enter the Workspace ID. Workspace
ID represents the Slack Workspace in which the bot is installed,
and if the team belongs to an Enterprise Grid, the enterprise_id
will indicate the enterprise organization. These values can be obtained
by typing the below command in the Slack user interface.
ID will display in a snippet output.
Max Number of Records to be Sent In Channel for Request
Enter the maximum number of records to be shown on the chat screen
for a single command.
Enable Alerts/Alarms Notification
or disable sending notifications about new alarms/alerts to
the configured channel.
from the list of Event Codes to
be configured. Notifications are sent only for those alarms or alerts
which have event codes.
Slack Enterprise ID, Workspace
ID and Channel ID for Event Codes
: Enter the Channel/
Workspace ID and the Enterprise ID of the channel which need to
notify alerts/alarms. Channel ID and Workspace ID are mandatory
parameters. If you have an Enterprise ID, it must be entered in
The Enterprise ID and Workspace ID entered here must be
configured previously in the
Slack Workspace Information
The Alarms and Alerts notifications will only be sent to those channels
where the workspace is bound to the tenant.
The CloudBlade generates a unique Authentication key of
64 characters, displayed on the
the CloudBlade. You need to provide this Authentication key when
binding a workspace to the Prisma SD-WAN tenant.
Authorization and Account binding status of the workspace.
Chatbot - Slack
The Authorization and Account binding status of each workspace
will be visible.
Go to the Prisma SD-WAN Chatbot Slack app messages
and type any command; otherwise, you can tag the bot from any Slack
channel and type a command.
If the workspace is not bound to the tenant, the app displays
an error message and provides a link to initiate the binding process.
Enter the 64-character Authentication key previously
generated from the
with your account
You will receive a Slack message confirming that the account
binding is done.
You can unbind the workspace by deleting
the Enterprise ID and Workspace ID from the CloudBlade configuration
screen. To perform this action, you must be an authorized user on
the Prisma SD-WAN controller with the right set of permissions (Admin).