: Metadata Missing or Incorrect Information
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Metadata Missing or Incorrect Information

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Metadata Missing or Incorrect Information

Learn about missing or incorrect metadata information in Prisma SD-WAN VMware deployment.

Metadata Missing

In some situations, metadata that needs to be passed to the ION device during its instantiation in a virtualization may not be present when the device boots. Also, in the instance of a manual installation (i.e. KVM), the metadata needs to be entered manually.The primary metadata that gets passed to the ION device during its instantiation process is:
  • ION Type
  • ion_key
  • secret_key
If an orchestration platform instantiated the ION device, and the instantiation did not request/accept the basic setup parameters listed above, then rebuild the ION device.

Metadata Incorrect

After instantiating an ION either through automation/orchestration or manually as in the case of KVM, there may be an instance where the metadata was entered incorrectly. In either scenario, if metadata is entered, and the ION device is booted and is at the login prompt (as seen from the console), the virtual ION device must be destroyed and recreated.When the ion_key and secret_key are combined with the creation of the virtual ION device, they are used to digitally sign the ION device. Due to this incorrect signing which cannot be changed, the ION device will be unusable and will need to be recreated.