Focus

Access Zoom Application Experience Data

Table of Contents

Filter

Expand All | Collapse All

Prisma SD-WAN Docs

Administration
Deployment
Incidents & Alerts
CloudBlades
Version
- AWS Transit Gateway
- Azure vWAN
- Azure vWAN with vION
- ChatBot for MS Teams
- ChatBot for Slack
- CloudBlades Integration with Prisma Access
- GCP NCC
- Service Now
- Zoom QSS
- Zscaler Internet Access
Reference
Release Notes
Version
- ION 5.2
- ION 5.3
- ION 5.4
- ION 5.5
- ION 5.6
- ION 6.0
- ION 6.1
- ION 6.2
- ION 6.3
- ION 6.4
- New Features Guide
- On-Premises Controller
- Prisma Access CloudBlade Cloud Managed
- Prisma Access CloudBlade Panorama Managed
- Prisma SD-WAN CloudBlades

Configure the Zoom QSS CloudBlade in Prisma SD-WAN

Access Zoom Application Experience Data

Access the zoom application data

Prisma SD-WAN shows you the Zoom application experience data at an individual user level. You can navigate to this data from the following dashboards:

Go to Strata Cloud ManagerActivity InsightsSD-WAN Applications.
The Application screen shows you the following widgets:
- Application Health Distribution: The distribution of good, fair, and poor applications for a given tenant.
- Application Health Distribution Over Time: The time series graph of application health distribution over time displays the good, fair, and poor applications for a given tenant. The time-series graph should be computed and refreshed based on the selected duration. For example, supported durations are 1 hour, 3 hours, one day, seven days, 30 days, and 90 days and the interval is 1 minute, 5 minutes, 1 hour, and one day, respectively.
- Applications: Lists all the applications details under TCP Apps such as Name, Health Score, Associated Sites, Traffic Volume, Init/Failure, and Transaction Failure.
Select the zoom-meeting app from the list of apps. The Overview tab displays the Zoom QSS MOS distribution data for a site and for a user.
- Zoom QSS MOS Distribution by Sites: shows the Zoom MOS distribution of good, fair, and poor applications across sites. This application data can be filtered by audio, video, and screen share for a selected time period.
- Zoom QSS MOS Distribution by Users: shows the Zoom MOS distribution of good, fair, and poor applications across users. This application data can be filtered by audio, video, and screen share for a selected time period.
- zoom-meeting Performance Details: shows the zoom meeting performance and metrics per user for a selected time period. The Users tab lists a user's client IP address, user email, SD-WAN site, MOS count, latency, jitter, and packet loss percentage.
Select the Trends tab to see the overall performance metrics against the network baseline app performance for audio, video, and screen share performance for a selected time frame.
The following graphs represent:
- Latency (Zoom): The latency used from the Zoom application in both the ingress and egress directions.
- Jitter (Zoom): The jitter used from the Zoom application in both the ingress and egress direction.
- Packet Loss (Zoom): The packet loss from the Zoom application in both the ingress and egress direction.
- Frame Rate (Zoom):The Frame rate (expressed in frames per second or FPS) at which consecutive images (frames) are captured or displayed from the Zoom application in both the ingress and egress directions.
- Resolution (Zoom): The resolution of the images (frames) are captured or displayed from the Zoom application across users in both the ingress and egress direction. The resolution markers depicted are color coded.
If the Zoom metrics is not visible for a period of time, recheck the QSS license status and reconfirm if the Zoom QSS CloudBlade is authorized successfully. If the issue still persists, contact the Palo Alto Networks support team.