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    Zoom QSS CloudBlade Integration
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    Prisma SD-WAN

    Zoom QSS CloudBlade Integration

    Table of Contents

    Zoom QSS CloudBlade Integration

    Learn to integrate the Zoom QSS CloudBlade with Prisma SD-WAN and learn about the prerequisites.
    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • Prisma SD-WAN license
    • Zoom QSS CloudBlade
    There’s an increasing trend of cloud-delivered Unified communications as a service (UCaaS) solutions. The most significant UCaaS trend is the demand for video-first user experiences and collaboration-centric features. Zoom is the leading provider of collaboration solutions like video meetings, content sharing, and collaboration-enabled conferences.
    The application performance and user experience for cloud-delivered collaboration solutions depend on the application scalability and efficiency of the network connecting users to the cloud-based applications. For troubleshooting issues with Zoom application performance and reachability in SD-WAN networks, you require visibility into Zoom application data. To easily identify potential issues, IT teams find it helpful when Zoom- provided application metrics are available for consumption.

    Prisma SD-WAN and Zoom QSS Prerequisites

    The following are required for configuring Prisma SD-WAN and Zoom QSS CloudBlade:
    • You must have administrative or owner privileges to the Zoom account to grant authorization for the SD-WAN app in the Zoom marketplace. You can disable the Zoom integration for your tenants at any time, but if you do so and later want to enable the Zoom integration for that tenant, you will be required to repeat the authorization process.
    • The Zoom QSS in Prisma SD-WAN CloudBlade must be installed from the Prisma SASE portal to onboard a tenant.
    • You must have purchased a Zoom Quality of Service Subscription (QSS) as an add-on from Zoom. Zoom QSS offers packet loss, latency, jitter, framerate and resolution for every user.
    • The Zoom QSS feature can be authorized through the Autonomous DEM (ADEM) interface, however, the Zoom QSS Cloudblade must be enabled to view the SD-WAN dashboard.
    • You must be a Prisma SD-WAN greenfield tenant or tenant with a TSG ID.
    • You must have an AIOps license to view the Zoom application activities.
    • Consent for events and scopes used by Prisma SD-WAN must be allowed to complete the onboarding process.

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