Let us learn to activate and launch Prisma SD-WAN.
Sign in and activate Prisma SD-WAN on the
Palo Alto Networks hub to launch the web
Access Prisma SD-WAN.
If you purchased your Prisma SD-WAN subscription and
ION devices before March 2021, you have a direct link to launch the
Prisma SD-WAN web interface.
If you purchased your Prisma SD-WAN subscription and ION devices
after March 2021, your order fulfillment email includes a magic link.
This link enables you to activate your subscription from a tile
on the Palo Alto Networks hub.
Select a customer support account for Prisma SD-WAN.
To assign a customer support account, select
Customer Support Account
Confirm setup selections.
Select a value for the
Total Number of
Verify that the hardware device count matches your order.
Agree to the terms and conditions.
The progress bar indicates the activation status of your
If the activation fails, create a support ticket
for assistance. Ensure to take a screen capture of the error. Include the
URL and error code in the support ticket or the link from the order
fulfillment email, which you used to start the activation process. The
URL and error code helps the support engineer troubleshoot the issue.
Launch Prisma SD-WAN.
If you purchased your Prisma SD-WAN subscription after
March 2021, launch Prisma SD-WAN web interface from the Prisma SD-WAN
tile on the hub. Read and agree to the End User License Agreement
to Launch Prisma SD-WAN web interface.
the Prisma SD-WAN tile on the hub to launch the application in future.
If you purchased your Prisma SD-WAN subscription before March
Sign in to the Prisma SD-WAN web interface
with the login credentials provided.
Enter a new password of your choice, confirm the password,
Read and agree to the End User License Agreement to
launch the Prisma SD-WAN web interface.
After activation of Prisma SD-WAN application, you can
manage actions in the Prisma SD-WAN application. If you are assigned
role in the
of Prisma SD-WAN then you have a
in the Prisma SD-WAN application to manage actions in the application.
If you are not assigned a
have only a view only role in the application. However, the
in Prisma SD-WAN
can manage the other user roles in the application as required.