Activate and Launch Prisma SD-WAN

Let us learn to activate and launch Prisma SD-WAN.
Sign in and activate Prisma SD-WAN on the Palo Alto Networks hub to launch the web interface.
  1. Access Prisma SD-WAN.
    • If you purchased your Prisma SD-WAN subscription and ION devices before March 2021, you have a direct link to launch the Prisma SD-WAN web interface.
    • If you purchased your Prisma SD-WAN subscription and ION devices after March 2021, your order fulfillment email includes a magic link. This link enables you to activate your subscription from a tile on the Palo Alto Networks hub.
  2. Activate
    Prisma SD-WAN
    .
    1. Select
      Prisma SD-WAN
      .
    2. Start Activation
      to activate the product.
  3. Select a customer support account for Prisma SD-WAN.
    1. To assign a customer support account, select a
      Customer Support Account
      .
    2. Click
      Next
      .
  4. Confirm setup selections.
    1. Select a
      Region
      .
    2. Select a value for the
      Total Number of Anticipated Devices
      .
      Verify that the hardware device count matches your order.
    3. Agree to the terms and conditions.
    4. Confirm Selections
      .
      The progress bar indicates the activation status of your product.
      If the activation fails, create a support ticket for assistance. Ensure to take a screen capture of the error. Include the URL and error code in the support ticket or the link from the order fulfillment email, which you used to start the activation process. The URL and error code helps the support engineer troubleshoot the issue.
  5. Launch Prisma SD-WAN.
    • If you purchased your Prisma SD-WAN subscription after March 2021, launch Prisma SD-WAN web interface from the Prisma SD-WAN tile on the hub. Read and agree to the End User License Agreement to Launch Prisma SD-WAN web interface.
      Click the Prisma SD-WAN tile on the hub to launch the application in future.
    • If you purchased your Prisma SD-WAN subscription before March 2021,
    1. Sign in to the Prisma SD-WAN web interface with the login credentials provided.
    2. Enter a new password of your choice, confirm the password, and select
      Finish Signup
      .
    3. Read and agree to the End User License Agreement to launch the Prisma SD-WAN web interface.
    After activation of Prisma SD-WAN application, you can manage actions in the Prisma SD-WAN application. If you are assigned a
    Super
    role in the
    Customer Support Portal
    of Prisma SD-WAN then you have a
    Super
    role in the Prisma SD-WAN application to manage actions in the application. If you are not assigned a
    Super
    role, you have only a view only role in the application. However, the
    Super User
    or
    IAM User
    in Prisma SD-WAN can manage the other user roles in the application as required.

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