App Health

Prisma SD-WAN network application Health is tracked for each instance or service associated with a given application on all allowed paths.
App Health
tracks each instance or service associated with a given application on all allowed paths. Statistics are always sent for an app/path pair as long as there is active traffic for that pair. In case of prolonged inactivity, records for app/path are not sent after 10 minutes of inactivity. A refresh record sent every 50 minutes shows the last known state of the app/path based on the previously known application health. No metrics are reported in the 50 minutes refresh records as there are no new flows.
The
App Health
chart reports are on a per-app basis. Select a site and an app to display data on your charts. Select at least one app to view the
App Health by Path
table. The health of the selected paths is indicated by color. The
Health Events by Prefix
table, associated with each application instance or service, displays all the transaction or init failures. Refer to the table to understand descriptions of the different health states.
Legend
Description
Good
Application is reachable on all paths. Indicates all prefixes on all paths are reachable.
Partially Good
One or more instances or services associated with an application instance are not reachable on one or more paths. Indicates either some paths or some prefixes on a path are unreachable. A partially good path is not a cause for concern. Multi-origin applications such as Office 365 may display as partially good, but still be functioning well.
Unreachable
All instances or services associated with an application are unreachable. Indicates all used paths and prefixes on all paths are unreachable.
No Data
No application data is available as the application does not use this path or is not allowed to use this path by its policy. Indicates that the application is not in use.

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