Return Device to MSP

Learn more about the Prisma SD-WAN return device to msp.

Prisma SD-WAN allocates devices to MSP tenant(s) through their support or operations team. Use the

Return to MSP

option to move the device to the MSP inventory, from where, the MSP can allocate the device to other client tenants.

In the Prisma SD-WAN tenant window, go to

Map

Unclaimed Devices

Select the device and from the ellipsis menu click

Return to MSP

The

Return to MSP

option is available only if the tenant is an MSP client.

After you confirm, the device is removed from the Prisma SD-WAN inventory and received by the MSP tenant.

The MSP receives the device and marks the device as

ESP Received Stock

. The MSP tenant then allocates the device from the MSP inventory to other client tenants.

Document:Prisma SD-WAN Administrator’s Guide