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Prisma SD-WAN Incidents and Alerts


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Welcome to the Prisma SD-WAN Incidents and Alerts Guide.

Prisma SD-WAN generates alerts and incidents when the system reaches system-defined or customer-defined thresholds or there is a fault in the system. These alerts and incidents appear on the top right corner of the Prisma SD-WAN web interface. 

Use these alerts and incidents to troubleshoot the system. 

An alert may or may not be an indication of a fault in the network. An alert is raised when the system reaches system-defined or customer-defined thresholds. 

An incident is an indication of a fault in the system. Incidents are raised and cleared and vary in severity.