Event Category-Branch HA
Spoke HA related event codes in Prisma SD-WAN.
The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
Event Category-Spoke HA
INCIDENT CODE | EVENT ORIGIN | INCIDENT /ALERT | SEVERITY | EVENT TITLE | EVENT DESCRIPTION | RELEASE INTRODUCED |
SPOKEHA_
CLUSTER
_DEGRADED
| Controller | INCIDENT | Warning | Spoke cluster operating in a degraded state. | One of the devices in the cluster has failed and is
incapable of becoming active if the current active device fails. | 5.1.1 |
SPOKEHA_
CLUSTER
_DOWN
| Controller | INCIDENT | Critical | Spoke cluster operation is down. | Both devices in the cluster have failed, therefore
affects the network connectivity to the site. | 5.1.1 |
SPOKEHA_
MULTIPLE
_ACTIVE_
DEVICES
| Controller | INCIDENT | Critical | More than one device is active in the spoke
cluster. | Both devices in the cluster have declared themselves to
be active. This situation happens when the devices in the cluster are
not able to communicate with each other. Affects the network
connectivity to the site. | 5.1.1 |
SPOKEHA_STATE
_UPDATE
| Device | ALERT | Warning | Device state changes in spoke cluster. | Device changed its state from active to backup or backup
to active. If the device changed its state to backup, and there is no
other device eligible to become active, this affects the network
connectivity at the site. | 5.1.1 |