| Where Can I Use This? | What Do I Need? |
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Or any of the following licenses that include the SaaS Agent Security license:
- CASB-X
- CASB-PA
- SaaS Security Posture Management license
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Microsoft 365 Copilot is an AI-powered assistant integrated into Word, Excel,
PowerPoint, Outlook, Teams, and other Microsoft 365 apps, using Large Language
Models (LLMs) and your organization's data to help with tasks like drafting content,
analyzing data, summarizing meetings, and generating ideas, all while respecting
security and privacy. It acts as a "copilot" by streamlining workflows, boosting
creativity, and increasing productivity by turning natural language prompts into
actions and insights within your familiar work environment. Onboard M365 Copilot to
SaaS Agent Security to gain deep visibility and security for your M365
Copilot platform and apps.
Prerequisites- To access M365 Copilot and start building custom agents, your
organization must have a Microsoft 365 Copilot license. If you would
like to explore these capabilities, coordinate with your IT Administrator or
Microsoft Sales representative to ensure the proper licensing is in place.
M365 Copilot is a Microsoft-native product, not a feature developed or
managed by Palo Alto Networks.
- To manage Microsoft 365 Copilot agents and settings, your account
must be assigned a specific administrative role. You can verify your current
access level by viewing the agent list. While a Global Administrator
has full control over the entire organization, Microsoft recommends using
the AI Administrator role. This is a dedicated persona designed
specifically for managing Copilot features and agent governance without
granting unnecessary access to other parts of your system. If you only need
to monitor the environment, the Global Reader role provides
"view-only" access, allowing you to see agent status and availability
without the ability to make changes or upload new packages. Consult your
internal IT team to ensure one of these roles is assigned to your account
and you list agents via the URL mentioned above.
- In the Setting tab, select Active for assignment type and
Permanently assigned for assignment duration. Add a justification
for your settings and Assign.
Configure OATH TOTP as the Default Authentication Method
To avoid a misconfiguration, ensure that you
complete the following steps EXACTLY in the sequence provided. Deviating from this
order can lead to authentication errors or service disruption.
To ensure a standardized login experience and avoid proprietary push notifications,
configure Microsoft Entra ID to use Open Authentication (OATH) Time-based One-Time
Password (TOTP). This allows users to authenticate using any standard authenticator
application. You must have Global Administrator or Privileged Role
Administrator permissions in the Entra admin center. The Combined
Security Information Registration experience must be enabled for the tenant.
Ensure that Third-party software OATH tokens are enabled under in the Entra portal.
- Prepare the User Account.
- Sign in to the Microsoft Entra admin center.
- Navigate to and select the target user.
- Select Authentication methods from the left-side navigation.
- If existing methods (such as Microsoft Authenticator Push) are present
and you wish to force a reset, delete the existing methods.
- Initiate MFA Registration.
- Open a private browser session and sign in to the Microsoft 365 Admin Center.
- In the Let's keep your account secure page, click
Next.
- Configure the Authenticator App. On the Install Microsoft Authenticator
page, where the system defaults to the Microsoft Authenticator notification,
select Setup a different authentication app.
- In the Setup your account in app page, click Next.
- Extract the Secret Key.
- On the Scan the QR code page, select the Can't scan QR
code? link.
- Record the Account name and the Secret key.
- Store the secret key in a secure location, such as a password manager,
for later onboarding or recovery.
- Click Next.
- Verify the Token.
- Enter the secret key into your preferred OATH-compliant application
(e.g., Google Authenticator, Authy, or a hardware token).
- Click Next in the Microsoft portal.
- Enter the 6-digit code generated by your app to verify the
sync.
- Click Next and then Done to complete the setup.
- Register Microsoft Authenticator: Microsoft requires you to add the
Microsoft Authenticator as a mandatory authentication method, even if OATH TOTP
is currently your default. If you do not register the Microsoft Authenticator
app, you will receive three consecutive login reminders. After the third
notification, Microsoft enforces a lockout until the app is successfully
configured. So, ensure that you add Microsoft Authenticator as a mandatory
authentication method. Perform the following steps to add Microsoft
Authenticator as a mandatory authentication method:
Prerequisites
Steps to Add Microsoft Authenticator
Navigate to Security Info: Select your profile icon in the
top-right corner and click View Account. You are redirected
to the mysignins.microsoft.com/security-info page
or navigate to the Security Info page from the left navigation
section.
Access Sign-in Methods: In the left navigation pane, select
Security Info.
Add a New Method: Click + Add sign-in method. From the
drop-down menu, select Microsoft Authenticator app and click
Add.
Initialize App Setup: When the Start by getting the app
screen appears, click Next. On the Set up your account in
app screen, click Next again to reveal the QR
code.
Scan the QR Code: Open the Microsoft Authenticator app on your
mobile device. Add a new account and scan the QR code
displayed on your computer screen. Once scanned, click
Next.
Verify the Connection: The portal displays a two-digit
number. Enter this number into the prompt on your mobile
device to complete the test notification.
Finalize Registration: Once the Notification approved
message appears, click Next, then click Done.
Verification: Confirm that Microsoft Authenticator now
appears in your list of registered Sign-in methods.
- Confirm the Default Sign-in Method.
- Return to the .
- Verify that Software OATH token is now listed.
- Select Add authentication method or Change default manual
method (if available) to ensure Third-party software OATH
token is the primary requirement.
To access your M365 Copilot instance, SaaS Agent Security requires the
following Azure information, which you will specify during the onboarding
process.
| Item | Description |
| Azure Email | An Azure email address refers to an email address used with
Azure Communication
Services (ACS), a cloud service that allows
applications to send and receive emails |
| Azure Password | An Azure password is a credential for a user to access resources
within an Azure environment, managed by Azure Active Directory (now
Microsoft Entra
ID) |
| Azure 2FA Secret | An Azure TOTP secret is a shared secret key that is used
to generate Time-based One-Time Passwords (TOTP) for multi-factor
authentication (MFA). This key, often a Base32-encoded string, is
generated by Azure and shared between the Azure service and the
user's authenticator app (like Microsoft Authenticator).
Both the service and the app use this secret, along with the current
time, to independently and securely generate the same six-digit code
that changes every 30 seconds. |