Some SaaS Security API assets do not display at all in AutoFocus.
If you previously enabled WildFire analysis prior to March 2020, those scanned files do not display in AutoFocus because SaaS Security API does not retroactively send files. However, after you enable file types for WildFire analysis, future assets display as expected. Your audit log indicates when you enabled WildFire analysis.
Some SaaS Security API assets in AutoFocus do not have
If you previously enabled WildFire analysis, contextual information was not included—that’s a new capability as of March 2020. SaaS Security API does not retroactively send files. However, after you enable contextual information, all future assets along with the specified contextual information display as expected. Your audit log indicates when you enabled (or disabled) contextual information.
Some SaaS Security API assets in AutoFocus are missing certain contextual information.
If SaaS Security API doesn’t have information for a file, it cannot sent that information for that file. SaaS Security API can only send the information that’s available.
Nothing. This behavior is expected.
You might need to perform additional configuration steps to complete your integration.
Hub tenants do not require additional configuration steps.
Contact SaaS Security Technical Support.