Follow these steps to set up SaaS Security API and begin
monitoring your sanctioned SaaS applications.
Setting up SaaS Security API on the Palo Alto
Networks hub is simple. With your Palo Alto Networks Customer Support
Portal (CSP) credentials, you can seamlessly switch between the
SaaS Security API app and other Palo Alto Networks apps on the hub,
request support, and open a support case if needed.
instructions below to set up the SaaS Security API app on the hub.
After the set up is complete, you can log in to SaaS Security API,
add your sanctioned SaaS applications, and configure policy to suit
your needs for SaaS visibility and granular enforcement across all user,
folder, and file activity within the managed SaaS applications.
welcome email that you receive when you purchase SaaS Security API
includes an auth code. Unlike other apps, this auth code is automatically
activated for you and SaaS Security API is ready for set up. Please
disregard the auth code in the email.
Your instance should be ready for you in approximately
30 minutes, and the SaaS Security API support license is automatically
activated for you.
Don’t See the SaaS Security API Tile on the Hub
Find the common reasons why you do not see the SaaS Security
API tile on the hub.
If you do not see the SaaS Security API tile
when you log in to the hub using your Palo
Alto Networks Customer Support Portal (CSP) credentials, check for
Are you logged in to the correct account?
Click on your name in the top right corner and verify the
account name associated with your current login credentials. If
not, select the correct account from the list.
Do you have the permissions/role to set up the SaaS Security
Only the SaaS Security API administrator who was assigned
during the order fulfillment process or the Account administrator
has the correct permissions to set up SaaS Security API app. Check
that you have access to either SaaS Security API or All Apps.
Do you see the SaaS Security API tile but it is on a
different CSP account?
Please call Palo Alto Networks Customer support to help
you move the SaaS Security API tile to the desired CSP account.
You will need to be the account administrator to make the request.