Configure the Email Alias and Logo for Sending Notifications
Customize the email alias and logo on SaaS Security API
for policy violation notifications.
SaaS Security API is configured with an SMTP
service enabling you to send email notifications when a policy violation occurs.
When you email a user, the default display name is SaaS Security
API and the sender email address is
Although asset owners can reply to this default sender email address,
Best practice is to change this default and others to personalize
your communications. Use the logo feature to legitimize the email
sender so asset owners do not mistake your email as spam.
General Settings applies to all the cloud apps on SaaS Security
API, you must be an administrator with a Super Admin role or an
Admin role with access to all apps to modify this setting.
specify your settings, then
—Name of the
sender of the email message. Best practice is to use a name with imperative,
such as Security Administrator or Compliance Auditor.
—Address to use for
communications. Best practice is to use a distribution list or an
alias with a group of administrators or compliance auditors. Optionally,
you can choose an alias that automatically triggers a helpdesk ticket