Reset Google MFA for an administrator account on SaaS
, you can reset the
Authentication settings for any account except your own. To change
your Authentication settings, another Super Admin must reset your
account. If you are the only Super Admin and require a reset, please
contact customer support to open a case. After a reset, authentication
must be set up again.
The ability to reset administrator
authentication option on SaaS Security API is only available for
instances set up before July 17, 2019.
Click the Name of the administrator and select
If you do not see the Reset MFA link, you do not have the
privilege necessary to modify the settings. When you successfully reset
authentication, the administrator receives an email that includes
a link to pair their device and setup their authentication.