Use these steps to unblock the account of an administrator
on SaaS Security API.
, you can unblock any
account on SaaS Security API except your own. To unblock your account,
another Super Admin must unblock you. If you are the only Super
Admin, contact customer support to open
The ability to unblock an administrator is unavailable
on SaaS Security instances set up after July 17, 2019.
of the administrator
If the Unblock User link is not visible, you do not have
the permissions necessary to unblock the account. When you successfully
unblock a user, the administrator receives an email alerting them
their account is unblocked.