Add Prisma Access to an Existing Prisma SD-WAN Tenant Through the
Prisma SASE Multitenant Cloud Management Platform

Learn how to add a Prisma Access license to an existing Prisma SD-WAN tenant through the
Prisma SASE Multitenant Cloud Management Platform
.
After activating a license for Prisma SD-WAN, you can add Prisma Access to the same tenant through the
Prisma™ SASE Multitenant Cloud Management Platform
.
  1. From the Palo Alto Networks email link, select
    Get Started with Prisma SASE
    .
  2. Select your products to highlight them for activation, then
    MSP Cloud Management
    .
    If you have unsupported add-ons,
    MSP Cloud Management
    is disabled.
    Do not select
    Start Activation
    if you want to activate products through the
    Prisma SASE Multitenant Cloud Management Platform
    . The
    Start Activation
    option is for a single tenant environment.
  3. You are automatically directed to
    Common Services
    Subscription & Add-ons
    , where you
    Claim
    the subscription for your product.
  4. Choose the same
    Customer Support Account
    number that you used for the Prisma SD-WAN license.
  5. Select the same
    Parent Tenant
    that you used for the Prisma SD-WAN license.
  6. Claim and continue
    .
  7. You are automatically directed to
    Tenant Management
    to the parent tenant where the license was claimed.
  8. Select the tenant where you want to add your licensed product:
    • Prisma Access can be activated against any tenant in the hierarchy.
    • Pay attention to whether you want to activate Prisma Access at the parent level or the child level.
      • Activating Prisma Access on a parent tenant or child tenant along with existing SD-WAN makes that tenant a SASE tenant.
      • Activating Prisma Access by itself on a child tenant of an existing SD-WAN parent tenant makes that tenant a Prisma Access Only tenant.
  9. Select
    Edit Tenant
    .
  10. Select the same
    Contract
    and
    Region
    that you used for Prisma SD-WAN.
    There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.
  11. You’ll see that Prisma SD-WAN is grayed out because it’s already activated, so select
    Activate Prisma Access
    Agree to the terms and conditions
    Activate Now
    .
  12. The status will display as
    Provisioning
    while activation is in progress and then will display as
    Up
    after the activation is successful. You now have a tenant provisioned with an instance of the product that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
  13. (
    Optional
    ) Add a user and assign roles.
  14. To complete the product setup, you must access the products you purchased and perform any required post-installation configuration. For information about your products, see:
  15. (
    Optional
    ) Monitor your tenants with the Prisma SASE Summary Dashboard.

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