Add Prisma SD-WAN to an Existing Prisma Access Tenant Through the
Prisma SASE Multitenant Cloud Management Platform

Learn how to add a Prisma SD-WAN license to an existing Prisma Access tenant through the
Prisma SASE Multitenant Cloud Management Platform
.
After activating a license for Prisma Access, you can add Prisma SD-WAN to the same tenant through the
Prisma™ SASE Multitenant Cloud Management Platform
.
After you receive an email from Palo Alto Networks identifying the Prisma SD-WAN license you are activating,
Get Started with Prisma SASE
to begin the activation process. The service will help you with the process of claiming your license, creating your tenant, and managing your users.
Select
Get Started with Prisma SASE
in your email and then complete the following tasks.
  1. You are automatically directed to
    Common Services
    Subscription & Add-ons
    , where you
    Claim
    the subscription for your product.
  2. Choose the same
    Customer Support Account
    number that you used for the Prisma Access license.
  3. Select the same
    Parent Tenant
    that you used for the Prisma Access license.
  4. Claim and continue
    .
  5. You are automatically directed to
    Tenant Management
    to the parent tenant where the license was claimed.
  6. Select the tenant where you want to add your licensed product.
    Consider the following example hierarchy using tenants called MT-PA-Root and PA-Child-1. The PA-Child-1 tenant already has Prisma Access activated on it. If you add Prisma SD-WAN on the PA-Child-1 tenant, it becomes a SASE tenant.
    • For Managed Security Service Providers (MSSPs) and distributed enterprises, it is required that you activate Prisma SD-WAN at the top-most, root-level, parent tenant and in all tenants up the hierarchy for a child SD-WAN tenant. This enables the root to do ION device management for the child tenants.
    • You can create and activate a Prisma SD-WAN tenant in the
      Prisma™ SASE Multitenant Cloud Management Platform
      without ordering a new license.
    • You only need to order a new license for Prisma SD-WAN if you need to order additional IONs, vIONs, or add-on licenses for this new tenant.
  7. Select
    Edit Tenant
    .
  8. You’ll see that Prisma Access and the region are grayed out because they’re already activated, so select
    Activate Prisma SD-WAN
    Agree to the terms and conditions
    Activate Now
    .
  9. The status will display as
    Provisioning
    while activation is in progress and then will display as
    Up
    after the activation is successful. You now have a tenant provisioned with an instance of the product that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
  10. (
    Optional
    ) Add a user and assign roles.
  11. To complete the product setup, you must access the products you purchased and perform any required post-installation configuration. For information about your products, see:
  12. (
    Optional
    ) Monitor your tenants with the Prisma SASE Summary Dashboard.

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