Onboarding Flow for the `Prisma SASE Multitenant Cloud Management Platform`

Learn how to set up and activate your tenants and licenses through the Prisma SASE Multitenant Cloud Management Platform.

After you receive an email from Palo Alto Networks identifying the license you are activating, including all your add-ons and capacities,

Get Started with Prisma SASE

to begin the activation process. The service will help you with the process of claiming your license, creating your tenant, and managing your users.

Select

Get Started with Prisma SASE

in your email and then complete the following tasks.

Provide your work email address

Create your password

, and

Continue

The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have the

MSP Superuser

role.

If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account.

If you do not have a Palo Alto Networks Customer Support account, then

Create a New Account

Select your products to highlight them for activation, then

MSP Cloud Management

For unsupported add-on activation,

MSP Cloud Management

will be disabled.

Do not select

Start Activation

if you want to activate products through the Prisma SASE Multitenant Cloud Management Platform.

You are automatically directed to

Common Services

Subscription & Add-ons

, where you

Claim

the subscription for your product.

Choose the

Customer Support account

number that you want to use to claim the license.

Create New

tenant and specify the name of the

Parent Tenant

that you want to use for this license. This is not necessarily the actual tenant you will use when allocating this license but is, instead, the top-most, root-level name of the parent tenant service group under which you will create the child tenant and allocate the license.

Claim and continue

You are automatically directed to

Tenant Management

to the parent tenant where the license was claimed.

Add Subtenant

if you’re creating a multitenant environment, and then allocate the licenses for your products:

License and Activation Details for Prisma Access

(Optional) Add a user and assign roles.

To complete the product setup, you must access the products you purchased and perform any required post-installation configuration. For information about your products, see:

Open APIs

Cortex Data Lake Getting Started Guide

Prisma Access Cloud Managed Administrators Guide

Prisma Access Insights Administrators Guide

Autonomous DEM in Prisma Access