Activate a License for Prisma SD-WAN Through the
Prisma SASE Multitenant Cloud Management Platform

Learn how to activate your Prisma SD-WAN tenants through the
Prisma SASE Multitenant Cloud Management Platform
.
After you receive an email from Palo Alto Networks identifying the license you are activating, including all your add-ons and capacities,
Get Started with Prisma SASE
to begin the activation process. The service will help you with the process of claiming your license, creating your tenant, and managing your users.
Select
Get Started with Prisma SASE
in your email and then complete the following tasks.
  1. Provide your work email address
    ,
    Create your password
    , and
    Continue
    .
    The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have the
    MSP Superuser
    role.
    • If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account.
    • If you do not have a Palo Alto Networks Customer Support account, then
      Create a New Account
      .
  2. You are automatically directed to
    Common Services
    Subscription & Add-ons
    , where you
    Claim
    the subscription for your product.
  3. Choose the
    Customer Support account
    number that you want to use to claim the license.
  4. Create New
    tenant that you want to use for this license.
  5. Claim and continue
    .
  6. You are automatically directed to
    Tenant Management
    to the parent tenant where the license was claimed.
  7. Edit Tenant
    to give the tenant a name of your choice, such as ParentTenant in the examples that follow. You can also add a business vertical and a support contact.
  8. Add a
    New Tenant
    if you’re creating a multitenant hierarchy, such as ChildTenantEast and ChildTenantWest in the examples that follow. You can also add a business vertical and a support contact.
  9. Select the tenant where you want to add your licensed product:
    • In a single tenant environment,
      Add Licensed Product
      on the parent tenant.
    • For Managed Security Service Providers (MSSPs) and distributed enterprises, it is required that you activate Prisma SD-WAN at the top-most, root-level, parent tenant and in all tenants up the hierarchy for a child SD-WAN tenant. This enables the root to do ION device management for the child tenants.
      Consider the example hierarchy using tenants called ParentTenant, ChildTenantEast, and ChildTenantNorthEast.
      Add Licensed Product
      of Prisma SD-WAN on all of them if you want to see the SD-WAN Summary Dashboard for ChildTenantNorthEast from the intermediate tenant of ChildTenantEast.
      • You can create and activate a Prisma SD-WAN tenant in the
        Prisma™ SASE Multitenant Cloud Management Platform
        without ordering a new license.
      • You only need to order a new license for Prisma SD-WAN if you need to order additional IONs, vIONs, or add-on licenses for this new tenant.
  10. Select the
    Contract
    for the product in the
    Region
    where you want to deploy your product.
    There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.
  11. Activate Now
    .The status will display as
    Provisioning
    while activation is in progress and then will display as
    Up
    after the activation is successful. You now have a tenant provisioned with an instance of the product that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
  12. (
    Optional
    ) Add a user and assign roles.
  13. To complete the product setup, you must access the products you purchased and perform any required post-installation configuration. For information about your products, see:
  14. (
    Optional
    ) Monitor your tenants with the Prisma SD-WAN Summary Dashboard.

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