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    Service Alerts

    Table of Contents

    Service Alerts

    Learn about service alerts that AIOps for NGFW can raise.
    The following table identifies the alerts that AIOps for NGFW can raise related to services connected to it.
    Alert
    Description
    Firewall Disconnected from Strata Logging Service
    (Free alert)
    The connection between FW and SLS has been lost for more than 5 minutes.
    Category: SLS Connectivity
    In-App Support Ticket: No
    Strata Logging Service Log Ingestion Offline
    (Free alert)
    The SLS ingestion service is non-functional for more than 5 minutes.
    Category: SLS Health
    In-App Support Ticket: No
    Strata Logging Service Log Forwarding Offline
    (Free alert)
    The SLS Log forwarding service is non-functional for more than 5 minutes.
    Category: SLS Health
    In-App Support Ticket: No
    Strata Logging Service Log Ingestion Latency
    (Free alert)
    The ingestion latency for SLS exceeds 10 minutes over the past 15 minutes.
    Category: SLS Health
    In-App Support Ticket: No
    Strata Logging Service Log Forwarding Latency
    (Free alert)
    The forwarding latency on SLS exceeds 10 minutes over the past 15 minutes.
    Category: SLS Health
    In-App Support Ticket: No
    Strata Logging Service Log Storage Approaching Limits
    (Free alert)
    Log types approach the maximum configured storage limit.
    Category: Logging
    In-App Support Ticket: No

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