Manage Service Protection
Service protection allows you to protect the Traps service running on your endpoints. When service protection is enabled, users cannot change registry values or files associated with the Traps agent and cannot stop or modify the Traps service in any way.
- Create a new agent settings rule.Selectand thenSettingsAgentSettingsAdda new rule.
- Enable service protection.SelectService Protectionand then choose either of the following options:
- Enable service protection
- Disable service protection
- (Optional) Add Conditions to the rule. By default, a new rule does not contain any conditions.To specify a condition, select theConditionstab, select the condition in the Conditions list, and thenAddit to the Selected Conditions list. Repeat to add more conditions as needed. To add a condition to the Conditions list, see Define Activation Conditions for a Rule.
- (Optional) Define the Target Objects to which to apply the agent settings rule. By default, a new rule applies to all objects in your organization.To define a subset of target objects, select theObjectstab, and then enter one or moreUsers,Computers,Groups,Organizational Unit, orExisting Endpointsin the Include or Exclude areas. The Endpoint Security Manager queries Active Directory to verify the users, computers, groups, or organizational units or identifies existing endpoints from previous communication messages.
- (Optional) Review the rule name and description. The ESM Console automatically generates the rule name and description based on the rule details but permits you to change these fields, if needed.To override the autogenerated name, select theNametab, clear theActivate automatic descriptionoption, and then enter a rule name and description of your choice.
- Save the agent settings rule.Do either of the following:
After saving or applying a rule, you can return to theSettingspage at any time toDeleteorDeactivatethe rule.
- Savethe rule without activating it. This option is only available for inactive, cloned, or new rules. When you are ready to activate the rule, select the rule from thepage and then clickSettingsAgentSettingsActivate.
- Applythe rule to activate it immediately.
Add a New Agent Settings Rule
Add a New Agent Settings Rule For each agent settings rule, you can specify organizational objects, conditions, and Traps preferences to apply. Create a new ...
Update or Revoke the Traps License on the Endpoint
Update or Revoke the Traps License on the Endpoint Create a new action rule to update or revoke a license for a Traps agent on ...
Uninstall or Upgrade Traps on the Endpoint
Uninstall or Upgrade Traps on the Endpoint Create a new agent actions rule to uninstall Traps from the target objects or upgrade Traps using software ...
Change the Uninstall Password
Change the Uninstall Password By default, you must enter the uninstall password specified during installation to uninstall Traps from an endpoint. Change the default password ...
Define Heartbeat Settings Between the Agent and the ESM Server
Define Heartbeat Settings Between the Agent and the ESM Server During the heartbeat communication, the Traps agent requests the current security policy and sends a ...
Hide or Restrict Access to the Traps Console
Hide or Restrict Access to the Traps Console By default, a user can access the Traps Console to view information about the current status of ...
Collect New Process Information
Collect New Process Information By default, Traps protects the most commonly used and well-known processes on your endpoints. In addition, when WildFire is enabled, Traps ...
Define Event Logging Preferences
Define Event Logging Preferences Traps stores event information and quarantined files in a temporary local storage folder. To adjust the size of the disk quota, ...
Add a New Action Rule
Add a New Action Rule For each action rule, you can specify organizational objects, conditions, and actions to take on each endpoint. Create a new ...