Define Memory Dump Preferences

When a protected process crashes or terminates abnormally, Traps records information about the event including the contents of memory locations and other data about the event in what is known as a memory dump.
Create a forensics rule to determine how Traps manages process-related memory dumps including whether to send memory dumps automatically to the forensic folder or change the size of the memory dump, either small, medium, or full (the largest and most complete set of information).
  1. Configure a new forensics rule.
    Select PoliciesForensicsManagement and then click Add.
  2. Define memory dump preferences when a prevention event occurs on the endpoint.
    1. Select Memory Dump and then select either of the following preferences:
      • Automatically send the memory dumps to the server by selecting Send the memory dumps automatically.
      • Specify the size of the memory dump file by selecting the Memory dump size option and then selecting Small, Medium, or Full from the drop-down.
    2. Select the source processes from with Traps will collect memory dumps, either one or more Specific processes or All processes.
  3. (Optional) Add Conditions to the rule. By default, a new rule does not contain any conditions.
    To specify a condition, select the Conditions tab, select the condition in the Conditions list, and then Add it to the Selected Conditions list. Repeat to add more conditions, as needed. To add a condition to the Conditions list, see Define Activation Conditions for a Rule on Windows Endpoints and Define Activation Conditions for a Rule on Mac Endpoints.
  4. (Optional) Define the Target Objects to which to apply the restriction rule.
    To define a smaller subset of target objects, select the Objects tab, and then enter one or more Users, Computers, Groups, Organizational Unit, or Existing Endpoints in the Include or Exclude areas. The Endpoint Security Manager queries Active Directory to verify the users, computers, groups, or organizational units or identifies existing endpoints from previous communication messages.
  5. (Optional) Review the rule name and description. The ESM Console automatically generates the rule name and description based on the rule details but permits you to change these fields, if needed.
    To override the autogenerated name, select the Name tab, clear the Activate automatic description option, and then enter a rule name and description of your choice.
  6. Save the forensics rule.
    Do either of the following:
    • Save the rule without activating it. This option is only available for inactive, cloned, or new rules. When you are ready to activate the rule, select the rule from the PoliciesForensicsManagement page and then click Activate.
    • Apply the rule to activate it immediately.
    After saving or applying a rule, you can return to the Management page at any time to Delete or Deactivate the rule.

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