Collect New Process Information

By default, Traps protects the most commonly used and well-known processes on your endpoints. In addition, when WildFire is enabled, Traps automatically reports unknown executable files to the Endpoint Security Manager. If WildFire is disabled, it is recommended to create an agent settings rule to enable Traps to collect the names of any new processes that are run on the endpoints and report them to the Endpoint Security Manager. The ESM Console displays the processes as Unprotected on the Process Management page.
  1. Create a new agent settings rule.
    Select SettingsAgentSettings and then Add a new rule.
  2. Enable the collection of new processes on the endpoints.
    Select Process Management and then enable the option to Collect new process information.
    When Traps detects new processes, Traps reports the processes to the ESM Server. The ESM Console lists the new processes on the PoliciesExploitProcess Management page as unprotected processes. From there you can change the protection type (see View, Modify, or Delete a Process). After changing the protection type, you can then use it to Create an Exploit Protection Rule.
  3. (Optional) Add Conditions to the rule. By default, a new rule does not contain any conditions.
    To specify a condition, select the Conditions tab, select the condition in the Conditions list, and then Add it to the Selected Conditions list. Repeat to add more conditions as needed. To add a condition to the Conditions list, see Define Activation Conditions for a Rule on Windows Endpoints or Define Activation Conditions for a Rule on Mac Endpoints.
  4. (Optional) Define the Target Objects to which to apply the agent settings rule. By default, a new rule applies to all objects in your organization.
    To define a subset of target objects, select the Objects tab, and then enter one or more Users, Computers, Groups, Organizational Unit, or Existing Endpoints in the Include or Exclude areas. The Endpoint Security Manager queries Active Directory to verify the users, computers, groups, or organizational units or identifies existing endpoints from previous communication messages.
  5. (Optional) Review the rule name and description. The ESM Console automatically generates the rule name and description based on the rule details but permits you to change these fields, if needed.
    To override the autogenerated name, select the Name tab, clear the Activate automatic description option, and then enter a rule name and description of your choice.
  6. Save the agent settings rule.
    Do either of the following:
    • Save the rule without activating it. This option is only available for inactive, cloned, or new rules. When you are ready to activate the rule, select the rule from the SettingsAgentSettings page and then click Activate.
    • Apply the rule to activate it immediately.
    After saving or applying a rule, you can return to the Settings page at any time to Delete or Deactivate the rule.
  7. On a regular basis, review the list of unprotected processes and evaluate whether add them to existing security rules or create new rules to protect them.
    1. Select PoliciesExploitProcess Management.
    2. Filter or sort the table by the Unprotected protection type.
    3. Review each process and decide whether to change the protection type:
      • Change the protection type to Provisional, if you want to use the process in a security rule run as a test.
      • Change the protection type to Protected to take advantage of existing rules that apply to all processes. See View, Modify, or Delete a Process. You can also add the process to rules that apply to specific processes, as needed.

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