Define Communication Settings Between the Endpoint and the ESM Server

The Traps agent on the endpoint communicates with the ESM Server at specific intervals by sending heartbeat messages and reports and by querying for unknown hash verdicts. Traps stops trying to reach the server if communication attempts fail for a period of time that exceeds a timeout value and Traps resumes attempts to reestablish communication with the server after a grace period.
To modify the default values for the heartbeat cycle, reports interval, timeout value, and/or grace period, create an agent settings rule on the ESM Console using the following workflows:

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