Troubleshooting Resources for the Traps Agent for Mac

Resource
Description
Traps Console log
Indicates information, warnings, and errors related to the Traps console. The Console log is located in the following folder on the endpoint:
  • Mac OS X 10.10 and OSX 10.11—/var/log/traps/agent/
  • macOS 10.12 and later releases—View logs from the Console application
Traps Service log
Indicates information, warnings, and errors related to the Traps service. The Service log is located in the following folder on the endpoint:
  • Mac OS X 10.10 and OSX 10.11—/var/log/traps/
  • macOS 10.12 and later releases—View logs from the Console application
Supervisor Command Line Tool (Cytool)
Allows you to manage Traps features and perform advanced troubleshooting on the local endpoint from a command line interface. For more information, see Cytool for Mac.

Related Documentation