To install the Traps agent for the first time,
you must download the agent from the Customer Support Portal (CSP).
After an agent version reaches end-of-life (EOL), Palo Alto Networks removes
the installer from CSP. Therefore it is recommended that you instead
download the installer for a supported agent version. For a full
list of Traps agent versions, see the Palo Alto Networks End-of-Life
If an EOL installer or content update version
required, contact Support.