Collect New Process Information

By default, Traps protects the most commonly used and well-known processes on your endpoints. In addition, when WildFire is enabled, Traps automatically reports unknown executable files to the Endpoint Security Manager. If WildFire is disabled, it is recommended to create an agent settings rule to enable Traps to collect the names of any new processes that are run on the endpoints and report them to the Endpoint Security Manager. The ESM Console displays the processes as
Unprotected
on the
Process Management
page.
  1. Create a new agent settings rule.
    Select
    Settings
    Agent
    Settings
    and then
    Add
    a new rule.
  2. Enable the collection of new processes on the endpoints.
    Select
    Process Management
    and then enable the option to
    Collect new process information
    .
    When Traps detects new processes, Traps reports the processes to the ESM Server. The ESM Console lists the new processes on the
    Policies
    Exploit
    Process Management
    page as unprotected processes. From there you can change the protection type (see View, Modify, or Delete a Process). After changing the protection type, you can then use it to Create an Exploit Protection Rule.
  3. (
    Optional
    ) Add Conditions to the rule. By default, a new rule does not contain any conditions.
    To specify a condition, select the
    Conditions
    tab, select the condition in the Conditions list, and then
    Add
    it to the Selected Conditions list. Repeat this step to add more conditions, as needed. You can also define new Conditions.
  4. (
    Optional
    ) Define the Target Objects to which to apply the rule.
    To define a smaller subset of target objects, select the
    Objects
    tab, and then enter one or more
    AD Users
    ,
    AD Computers
    ,
    AD Groups
    ,
    AD Organizational Unit
    ,
    Existing Endpoints
    , or
    Existing Groups
    in the Include or Exclude areas. The Endpoint Security Manager queries Active Directory to verify the users, computers, groups, or organizational units. The ESM Console also offers autocompletion as you type for existing endpoints and existing virtual groups.
  5. (
    Optional
    ) Review the rule name and description. The ESM Console automatically generates the rule name and description based on the rule details but permits you to change these fields, if needed.
    To override the autogenerated name, select the
    Name
    tab, clear the
    Activate automatic description
    option, and then enter a rule name and description of your choice.
  6. Save the agent settings rule.
    Do either of the following:
    • Save
      the rule without activating it. This option is only available for inactive, cloned, or new rules. When you are ready to activate the rule, select the rule from the
      Settings
      Agent
      Settings
      page and then click
      Activate
      .
    • Apply
      the rule to activate it immediately.
    After saving or applying a rule, you can return to the
    Settings
    page at any time to
    Delete
    or
    Deactivate
    the rule.
  7. On a regular basis, review the list of unprotected processes and evaluate whether add them to existing security rules or create new rules to protect them.
    1. Select
      Policies
      Exploit
      Process Management
      .
    2. Filter or sort the table by the
      Unprotected
      protection type.
    3. Review each process and decide whether to change the protection type:
      • Change the protection type to
        Provisional
        , if you want to use the process in a security rule run as a test.
      • Change the protection type to
        Protected
        to take advantage of existing rules that apply to all processes. See View, Modify, or Delete a Process. You can also add the process to rules that apply to specific processes, as needed.

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