The Traps agent periodically sends messages to the ESM Server to indicate that it is operational and to request the latest security policy. The Notifications and Health pages in the Endpoint Security Manager display the status for each endpoint. The duration between messages, known as the heartbeat period, is configurable.
The Traps agent sends notification messages about changes in the agent, such as when a service starts or stops, to the ESM Server. The server logs these notifications in the database and you can view the notifications in the ESM Console.
An end user can request an immediate policy update by clicking
Check In Nowon the Traps Console. This causes the Traps agent to request the latest security policy from the ESM Server without waiting for the end of the heartbeat period.
If a prevention event occurs on an endpoint where the Traps agent is installed, the Traps agent reports all of event-related information to the ESM Server in real-time.