View the Status of the Agent Using Cytool

To view information about the status of the Traps agent on Windows endpoints, use the cytool info command.
  1. Open a command prompt as an administrator and navigate to the Traps folder (see Access Cytool).
  2. To view the Traps agent version:
    C:\Program Files\Palo Alto Networks\Traps> cytool info
    Traps (R) supervisor tool 4.0.0.24100
    (c) Palo Alto Networks, Inc. All rights reserved
    
    General Traps information
    
    USAGE: cytool info query
  3. For more detailed information on the Traps version and status of the agent, use the cytool info query command.
    C:\Program Files\Palo Alto Networks\Traps>cytool info query
    Content Type: 0
    Content Build: 0
    Content Version: 13
    Event Log: 0
    Enable Gui: 1
    Notifications: 1
    Heartbeat Interval: 60 Minutes
    Quarantine Quota: 1048576 KB
    Send Heartbeat: 1 Minutes
    Report Interval: 0 Minutes
    Quota: 5120 MB

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