View the Status of the Agent Using Cytool

To view information about the status of the Traps agent on Windows endpoints, use the
cytool info
command.
  1. Open a command prompt as an administrator and navigate to the Traps folder (see Access Cytool).
  2. To view the Traps agent version:
    C:\Program Files\Palo Alto Networks\Traps>
    cytool info
    Traps (R) supervisor tool 4.0.0.24100 (c) Palo Alto Networks, Inc. All rights reserved General Traps information USAGE: cytool info query
  3. For more detailed information on the Traps version and status of the agent, use the
    cytool info query
    command.
    C:\Program Files\Palo Alto Networks\Traps>
    cytool info query
    Content Type: 0 Content Build: 0 Content Version: 13 Event Log: 0 Enable Gui: 1 Notifications: 1 Heartbeat Interval: 60 Minutes Quarantine Quota: 1048576 KB Send Heartbeat: 1 Minutes Report Interval: 0 Minutes Quota: 5120 MB

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