Why do I get a server error when launching the ESM Console?

Symptom
When opening the ESM Console, you receive an error in the browser indicating a Server Error in the ‘/CyveraManagement’ or ‘/EndpointSecurityManager’ Application.
esm-server-error.png
Possible Causes
The server does not meet the prerequisite for .NET Framework 4.0 patched with the KB2468871 update.
Solution
Install .NET Framework 4.0 and the KB2468871 patch.

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