The following error appears
in the services.log on the endpoint:
“An error occurred while
making the HTTP request to https://<hostname>:2125/CyveraServer/.
This could be due to the fact that the server certificate is not
configured properly with HTTP.SYS in the HTTPS case. This could
also be caused by a mismatch of the security binding between the client
and the server.”
the ESM Server software, the following certificate configuration
settings are available: No Certificate (
and External Certificate (
). To install
Traps, you must select
if you selected
External Certificate during the ESM Server software installation
if you selected No Certificate.
The mismatch in settings causes the error reported to the service.log.
Reinstall the Traps software.
Verify the SSL settings for the ESM Server and then reinstall
Traps on the endpoint, taking care to select the appropriate SSL
setting during installation (see Traps Agent Administrator’s Guide).
Verify that the error doesn’t appear in the log.
From the Traps Console, select
Open Log File
or open the services.log on the endpoint and review any recent errors.
If the server certificate error persists, contact Palo Alto Networks