End-of-Life (EoL)

Traps Agent Addressed Issues

List of addressed issues in Traps agent 6.0 releases.
The following tables lists the issues that are addressed in Traps agent 6.0 releases.

Traps Agent 6.0.3 Addressed Issues

Issue ID
Description
CPA-6342
Now, Traps agents installed on VDI wait for the user to log in to the session before extracting the relevant policy rules, ensuring each endpoint is protected as configured.
CPA-6315
Fixed an issue in non-persistent VDI environments, where Traps agents on Windows endpoints were unable to connect to the Traps management service but were shown with an active status in the endpoint details on Traps management service.
CPA-6084
Fixed an issue on Windows endpoints where an endpoint scan could not complete due to a corrupted Object Linking and Embedding (OLE) file.
CPA-5733
Fixed an issue where the Traps management service sent upgrades to Traps agents without the distribution ID, causing the agents to become disconnected.  

Traps Agent 6.0.2 Addressed Issues

Issue ID
Description
CPA-6124
Fixed a compatibility issue with Traps and Windows Code integrity Guard which caused delays on system boot up for slower endpoints.
CPA-6123
Fixed an issue on Windows 10 endpoints that had AuditMicrosoftSignedOnly mitigation enabled where Traps injection caused services that have a load timeout (such as svchost.exe) to halt abruptly.
CPA-6086
Fixed a compatibility issue on Mac endpoints where the Traps anti-malware flow prevented Sophos from installing due to an issue with error handling.
CPA-6015
Fixed an issue with error handling on Windows endpoints where, in rare cases, Traps changed the Last Error value.
CPA-6011
Fixed an issue on Windows endpoints, where if you used the
cytool runtime stop
command to stop all services, Cytool displayed
Error 109: the pipe has been ended
.
CPA-6001
Fixed an issue where installation of Traps using GPO failed when
Always install with elevated privileges
was enabled and a user that was not an administrator on the endpoint initiated the installation.
CPA-5985
Fixed an issue on Windows 8 and Windows Server 2012 and later endpoints where if you used Offloaded Data Transfers (ODX), you experienced slowness copying and moving files between Intelligent Storage Arrays (ISAs). Now, you can copy and move files without experiencing any degradation in performance.
CPA-5816
Fixed an issue which caused high CPU utilization on Windows endpoints due to gRPC.
CPA-5729
Fixed an issue which caused high memory consumption by the cyveraservice when many network connections (over 10,000) were opened on a server that is protected by Traps.
CPA-5660
Fixed an issue on Windows endpoints where the Tech Support File excluded some files written by external processes as a result of being stored in a protected folder.
CPA-5551
Fixed an issue on Windows endpoints where the
cytool log collect
command did not create the output ZIP file archiving all the logs.

Traps Agent 6.0.1 Addressed Issues

Issue ID
Description
CPA-5606
Fixed a content issue related to the behavioral threat protection module that caused Traps to display the error
Failed to load new dse configuration with error 411
intermittently during heartbeat communication with Traps management service.
CPA-5601
Fixed an issue on Windows endpoints where end users experienced delays opening large macro-enabled Office files (for example, Excel) from a network share.
CPA-5580
Fixed an issue on Windows endpoints that occurred during the serialization of registry events which caused high CPU usage when monitoring endpoint activity on the endpoint.
CPA-5487
Fixed an issue on Windows endpoints where the Traps console showed a red Protection Disabled status when you configured a http_proxy or https_proxy variable.
CPA-5478
Fixed an issue on Windows endpoints where Traps experienced delays of up to five minutes when uploading endpoint activity data when endpoint data collection was enabled.
CPA-5185
Fixed an issue on Mac endpoints where if you specified a
\
in the installation path, installation succeeded but the Traps agent could not connect to Traps management service.
CPA-5161
Fixed an issue where TLAService—which is primarily responsible for the Traps local analysis module—failed to initialize when the system account specified in the
%TMP%
environment variable was not reachable.
CPA-4878
Fixed an issue with the Anti-Ransomware module on Windows 10RS5 endpoints where an end user experienced delays when opening a Microsoft Office file.
CPA-4725
Fixed an issue on Windows endpoints where periodic scanning caused the file streaming mechanisms of Microsoft OneDrive and Google Drive to sync locally, which resulted in high local disk space consumption for files that should have been stored in the cloud.
CPA-4724
Fixed an issue on Windows endpoints where some Traps EPMs raised a security event for processes that were whitelisted instead of allowing them to run.
CPA-2544
Fixed an issue on Windows endpoints that occurred when you upgraded the Traps agent where the
LastRecord
registry key was deleted. This caused Traps to lose track of the last record processed and resulted in duplicate notifications for processed records.

Traps Agent 6.0.0-h1 Addressed Issues

Issue ID
Description
CPA-5703
Fixed an issue on Windows 7 endpoints where Microsoft patch KB4474419 (released March 19, 2019) caused slowness on endpoints where the option to
Monitor and collect endpoint events
was enabled.

Traps Agent 6.0.0 Addressed Issues

Issue ID
Description
TFA-1135
Fixed an issue where Traps for Android agent status changed to Zombie even though the device was in use.
TFA-1102
Fixed an issue where security events could be reported on first scan if
Local Analysis
was disabled and
Block files with unknown WildFire verdict
was enabled in a Malware Profile for Android devices.

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