Assign Roles to Traps Management Service Users

Assign built-in roles to provide administrative access to Traps management service.
From the Hub you can assign granular Administrative Roles for Traps users to provide specific access rights in Traps management service.
assign-roles2.png
To assign roles:
  1. Skip this step if the user already has a Customer Support Portal account with an appropriate role. To be eligible for role assignment in Hub, the user must have an account in the Customer Support Portal (https://support.paloaltonetworks.com/) and be assigned any of the following Customer Support Portal roles: Super User, Standard User, or Limited User.
    1. Log in to the Hub and select
      gear.png
      Manage Roles
      .
    2. Use the sidebar to filter users as needed or the search field to search for users.
    3. Select one or more users and then
      Assign Roles
      .
    4. Select
      Traps
      to view all Traps management service instances.
    5. Assign roles for each Traps management service instance.
      By default, new users have
      No Role
      assigned. There are two ways you can assign roles for Traps management service users: You can assign the user the
      App Administrator
      role to provide full access to
      All Instances
      of Traps management service or you can configure access on a per-instance basis. With per-instance roles, you can also set fine-grained access to each Traps management service instance.
    6. Save
      and then click
      Yes
      to confirm the assignment, and you're done.

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