Register the VM-Series Firewall (Software NGFW Credits)

Register the VM-Series firewall with Software NGFW credits.
Registration requires access to the Palo Alto Networks customer support portal (the CSP) and a support account. Create one if necessary.
During activation, an administrator activates a credit pool and the credits are deposited. When anyone creates a deployment profile, an auth code is created. Complete one of the following procedures to initiate registration.
  • Use the following steps if the firewall is able to connect to the CSP:
    1. Log in to the CSP with your account credentials.
    2. Select
      Assets
      Software NFGW Credits
      .
      Locate your credit pool and view
      Details
      .
    3. View
      Current Deployment Profiles
      and choose (or create) a profile.
      You will use the auth code from this profile for licensing any firewall you create with it. An auth code for a flexible firewall license begins with the letter D.
    4. Log in to the VM-Series firewall web interface.
    5. Verify the Palo Alto Networks update server configuration.
      1. Select
        Device
        Setup
        Services
        .
      2. Confirm that
        Update Server
        is set to
        updates.paloaltonetworks.com
        .
      3. Confirm that
        Verify Update Server Identity
        is selected.
    6. Select
      Device
      Licenses
      .
      1. Select the
        Activate feature using authorization code
        link.
      2. Enter the VM-Series authorization code from the deployment profile.
      3. Click
        OK
        to confirm the license upgrade.The firewall contacts the Palo Alto Networks update server and consumes the tokens required for your firewall based on the VM-Series model.
    7. Confirm that the
      Dashboard
      displays a valid serial number and that the
      PA-VM
      license displays in the
      Device
      Licenses
      tab.
    8. Verify your firewall is registered on the CSP:
      • Select
        Assets
        Software NFGW Credits
      • Auth Code column,
        View Devices
        and locate the serial number for your deployment.
      • In the credit pool, Credits Consumed, Firewalls Deployed, and vCPUs consumed should be incremented to reflect your deployment.
  • Use the following steps if the firewall is
    not
    able to connect to the CSP
    :
    This workflow adds your firewall to the support database. Because the firewall can’t connect to the license server, you must manually pass the licenses from the CSP to the firewall.
    1. Log in to the CSP with your account credentials.
    2. Select the new profile and Select the vertical ellipsis (More Options) and
      Register Firewall
      .
      This opens the device registration form. Enter the information for your firewall and
      Submit
      :
      This associates the firewall with the profile and its authcode and assigns a serial number.
    3. Click
      View Devices
      to see associated firewalls in
      Software NGFW Devices
      .
      In the
      License
      column, download each license key to a location from which you can safely transfer the files to the firewall.
    4. Log in to the firewall and select
      Device
      Licenses
      .
      License keys must be installed through the web interface. The firewall does not support license key installation through SCP or FTP.
      • Click
        Manually Upload License
        .
      • Confirm that the Dashboard displays a valid serial number and that the
        PA-VM
        license displays in the
        Device
        Licenses
        tab.

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