To activate the license on your VM-Series firewall, you must have deployed the VM-Series firewall and completed initial configuration.
Activate the License
If your VM-Series firewall has direct internet access.
To activate the license, the firewall must be configured with an IP address, netmask, default gateway, and DNS server IP address.
and select the
Activate feature using authentication code
Enter the capacity auth code that you registered on the support portal. The firewall will connect to the update server (updates.paloaltonetworks.com), and download the license and reboot automatically.
Log back in to the web interface and confirm that the
displays a valid serial number. If the term Unknown displays, it means the device is not licensed.
Device > Licenses, verify that
license is added to the device.
If your VM-Series firewall does not have internet access.
Device > Licenses
and click the
Activate Feature using Auth Code
Download Authorization File, and download the authorizationfile.txt on the client machine.
Copy the authorizationfile.txt to a computer that has access to the internet and log in to the support portal. Click
My VM-Series Auth-Codes
link and select the applicable auth code from the list and click the
Register Virtual Machine
tab upload the authorization file. This will complete the registration process and the serial number of your VM-Series firewall will be attached to your account records.
and search for the VM-Series device just registered and click the
link. This will download the VM-Series license key to the client machine.
Copy the license key to the machine that can access the web interface of the VM-Series firewall and navigate to
Device > Licenses.
License keys must be installed through the web interface. The firewall does not support license key installation through SCP or FTP.
Manually Upload License
link and enter the license key. When the capacity license is activated on the firewall, a reboot occurs.
Log in to the device and confirm that the
displays a valid serial number and that the
license displays in the
Device > Licenses