Log File Count on Windows and macOS Devices
Set the log file count on Windows and macOS
To improve troubleshooting depth and analysis, the GlobalProtect administrators can now
control the number of rotating log files maintained on Windows and macOS endpoints. This
increased log history helps you investigate complex issues more thoroughly.
The Windows Registry path is
HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto
Networks\GlobalProtect and the plist path is
Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist.
- PanGPSLogFileCount controls the total number of log files
for the PanGPS.exe process. The allowed value range is 2 to 20. If a value is
set outside this range, the client will treat it as the nearest boundary (2 or
20).
If the key does not exist, the default value for number of log files is
10.
- LogFileCount controls the total number of log files for
GlobalProtect client processes other than PanGPS.exe. This key affects the log
file count for processes such as PanGPA, PanGpHip, and PanGpHipMp. The allowed
value range is 2 to 20. If a value is set outside this range, the client will
treat it as the nearest boundary (2 or 20).
If the key does not exist, the
default value for number of log files is 2.
