The Strata Cloud Manager Unified Incident Framework offers a consistent and centralized approach to managing incidents across your various security products. This framework addresses the challenges you face in monitoring diverse network security deployments by consolidating all incidents into a single, unified interface. This gives you comprehensive visibility into your entire security infrastructure.

The unified dashboard displays a summary of all incidents, including the total number of open incidents and breakdowns by product type, category, severity, and priority. You can readily access detailed information for each incident, encompassing the title, severity level, affected objects, recommended remediation steps, and relevant timestamps.

The framework supports flexible notification mechanisms, including email, webhooks, and integrations with ITSM systems, ensuring that you remain informed of critical issues even outside the product interface. You can customize incident settings to focus on issues pertinent to your specific deployments by defining criteria for incident generation and configuring notification preferences.

Strata Cloud Manager now organizes Security Posture Settings under the Unified Incident Framework to deliver a unified and contextual incident management experience. Previously, you could access the security posture check from Configuration > Posture > Settings. With the unified incident framework, these security posture settings have moved to Incidents > Settings. This update aligns all posture-related rules and custom checks with incident workflows, enabling easier correlation between configuration issues and the incidents they generate.

Leveraging the Unified Incident Framework provides the following benefits:

This comprehensive design helps you maintain optimal health and security across your infrastructure, reducing the overhead and inefficiencies associated with managing disparate alerting systems.