View if Self-Serve is Enabled for a User

Open the

Monitored Mobile Users

page.

Click the

User Experience

tab if not already open.

You should see the following two columns added to the

Monitored Mobile Users

table.

Self Service Notifications
- for each user listed in the table, this column tells you whether ADEM Self-Serve is enabled or disabled by the IT Administrator.
Total Notifications
- total notifications which the user has received in the selected
Time Range
. Hovering over the number in this column will give you a breakdown of the types of notification that the user has received in the selected
Time Range
.

Alternatively, you can also view this information in the

Self Serve

tab by scrolling through the

Users

list in the

Select Mobile Users or Groups

widget. If the name appears in the list, then Self-Serve is enabled for that user.