View if Self-Serve is Enabled for a User

Table of Contents

IT Administrators can choose which users' devices have Self-Serve enabled on them.

Where Can I Use This?	What Do I Need?
Prisma Access (Managed by Strata Cloud Manager) Prisma Access (Managed by Panorama)	Prisma Access license ADEM or Strata Cloud Manager Pro license GlobalProtect or Prisma Access Agent license

To view if Self-Serve is enabled for a user:

Click Strata Cloud ManagerInsightsActivity InsightsUsers tab and change the Scope Selection to Prisma Access.
Click the number below Agent Users.
You can see the following two columns in the Access Agent Users table.
- Self Serve Notifications - total notifications which the user has received in the selected Time Range. Hovering over the number in this column will give you a breakdown of the types of notification that the user has received in the selected Time Range.
- Self Serve Status - for each user listed in the table, this column tells you whether ADEM Self-Serve is enabled or disabled by the IT Administrator.