ADEM Licensing
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Autonomous DEM

ADEM Licensing

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ADEM Licensing

In order to get access to the metrics gathered by ADEM, you must purchase a Strata Cloud Manager Pro licenses.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • Prisma Access license
  • ADEM or Strata Cloud Manager Pro license
AI-Powered ADEM addresses the NOC, IT Helpdesk, Network and Security admin persona. These are the licenses that give you AI-Powered ADEM:
  • Strata Cloud Manager Pro, for Prisma Access (New) You can purchase Strata Cloud Manager Pro in addition to a Prisma Access license purchased October 2024 or later. Strata Cloud Manager Pro includes AI-Powered ADEM, and is your first step to start leveraging the complete set of AI-Powered ADEM features.
  • AI-Powered ADEM and ADEM Observability, as add-ons to your Prisma Access license (If you purchased Prisma Access before October 2024) Before we introduced Strata Cloud Manager Pro, you could add an AI-Powered ADEM and an ADEM observability license onto Prisma Access:
    • If you were using AI-Powered ADEM or ADEM Observability with Prisma Access before October 2024, your licenses remain supported and you can continue to amend, extend, or renew them.
    • If you purchased your Prisma Access license before October 2024, and would now like to get started with Autonomous DEM, you must purchase the AI-Powered ADEM license.
      This licensing model must be enabled on the entire Prisma Access base and cannot be enabled for partial tenant (Mobile Users only or Remote Networks only). This license will and must always match Prisma Access Mobile Users and Prisma Access NET (Remote Networks) license.

AI-Powered ADEM with Strata Cloud Manager Pro

AI-Powered ADEM with Strata Cloud Manager Pro gives you holistic observability across your network; it helps to automate complex IT operations, reduce ticket volume, and shorten the mean time to resolution (MTTR).
AI-Powered ADEM with Strata Cloud Manager Pro provides the full suite of ADEM features, including ADEM Observability features, predictive analytics, and Access Analyzer powered by AI/ML/Formal. Here’s how to activate Strata Cloud Manager Pro so you can get started.

Continued Support for the AI-Powered ADEM & ADEM Observability Licenses

Starting in October 2024, the newly-available Strata Cloud Manager Pro license gives you AI-Powered ADEM.
However, if you were using either an ADEM Observability License or AI-Powered ADEM license previous to this date, your licenses remain supported and you can continue to extend, amend, or renew them. Additionally, if you purchased a Prisma Access license before October 2024, you can also still newly-purchase an AI-Powered ADEM license.
ADEM Observability
With the ADEM Observability add-on license you get all features that come with the [pa] base license. In addition, you can purchase one or both of the following licenses:
  • Mobile User
  • Remote Site
For optimal performance, use only 10 synthetic application tests per mobile user or remote site.
The ADEM for Mobile Users license gives you access to only the Mobile Users metrics gathered by ADEM. If you would like to access Remote Networks data too, you must purchase the ADEM for Remote Networks license in addition to this license. Likewise, the ADEM for Remote Networks license gives you access to only the Remote Networks metrics for your organization gathered by ADEM. If you would like to access Mobile Users data too, you must purchase the ADEM for Mobile Users license in addition to this license.
AI-Powered ADEM
AI-Powered ADEM license includes ADEM Observability features as well as predictive analytics, Access Analyzer powered by AI/ML/Formal and an enhanced view of Incidents. If you have purchased Mobile Users and Remote Networks in a Prisma Access base license, ensure that you have an AI-Powered ADEM license for Mobile Users and Remote Networks with the same number of licenses as the base.
For details on which features are available with each ADEM license, see Prisma SASE AI-Powered Autonomous Digital Experience Management.