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    Strata Cloud Manager

    Strata Cloud Manager Licenses

    Table of Contents

    Strata Cloud Manager Licenses

    Strata Cloud Manager supports two licensing tiers: Essentials and Pro. Learn about what's supported for each and how to get started.
    Where Can I Use This?What Do I Need?
    One of these:
    If you began using Strata Cloud Manager before these licensing tiers were introduced, your licenses remain supported.
    Strata Cloud Manager provides AI-powered, unified management and operations for your NGFWs and Prisma Access. The features and capabilities available to you in Strata Cloud Manager depend on your licenses.
    Strata Cloud Manager supports two licensing tiers—Strata Cloud Manager Essentials, which is free with the purchase of NGFW and Prisma Access, and Strata Cloud Manager Pro, which is available as an upgrade.
    Both licenses unlock a range of network security features and management tools to optimize NGFW and Prisma Access operations. Here is a brief comparison of features available with Strata Cloud Manager Essentials and Strata Cloud Manager Pro.
    Important:
    Before we introduced Strata Cloud Manager Essentials and Pro, the AIOps for NGFW and Prisma Access licenses enabled access to Strata Cloud Manager. If you have AIOps for NGFW Premium or activated Prisma Access before the two new licensing tiers were introduced, there is no impact, and you can continue to amend, extend, or renew your licenses:
    • If you're already using Strata Cloud Manager and have AIOps for NGFW Free, AIOps for NGFW Premium, Prisma Access with Autonomous DEM, or Strata Logging Service with sized storage, your existing licenses remain unaffected. You can continue to amend, extend, renew, or activate these products without any changes.
    • Strata Cloud Manager Essentials and Strata Cloud Manager Pro are not yet available to activate in customer support portal (CSP) accounts that already have: Strata Logging Service with sized storage, AIOps for NGFW Free or Premium, or Prisma Access.

    License Migration for AIOps for NGFW Premium, AI-Powered ADEM, and Strata Logging Service

    Palo Alto Networks has announced May 8, 2025, as the end-of-sale date for the AIOps for NGFW Premium, AI-Powered Autonomous Digital Experience Management (ADEM), and Strata Logging Service with sized storage licenses.
    Starting in March 2025, existing customers with these licenses will be automatically migrated in phases to alternative licenses at no additional cost. The updated licenses will retain the same expiration dates and terms as the original licenses.
    Migration Impact
    • The license migration does not disrupt operations.
    • Your updated licenses will automatically be reflected in your license subscriptions, requiring no action from you.
    • You can view product and license changes in the Activation Console portal under Common Services > Tenant Management.
    • After the migration, you retain access to all previous product capabilities and gain additional features enabled by the updated licenses.
    Here’s the post migration view of AIOps for NGFW Premium license to Strata Cloud Manager Pro on the Activation Console portal. The AIOps for NGFW product will change to Strata Cloud Manager, and includes Strata Logging Service.
    The following table shows the current products and their migration path:
    Current ProductMigrated to
    AIOps for NGFW FreeStrata Cloud Manager Essentials
    Strata Logging Service with sized storageStrata Logging Service with one year retention
    AIOps for NGFW Free + Strata Logging Service with sized storageStrata Cloud Manager Essentials + Strata Logging Service with one year retention
    Prisma® Access + Strata Logging Service with sized storageStrata Cloud Manager Essentials for Prisma Access + Strata Logging Service with one year retention
    Prisma Access + ADEM + Strata Logging Service with sized storageStrata Cloud Manager Pro for Prisma Access (includes Strata Logging Service with one year retention)
    AIOps for NGFW Premium + Strata Logging Service with sized storageStrata Cloud Manager Pro for NGFW (includes Strata Logging Service with one year retention)
    VM-Series funded by Software NGFW Credits + Strata Logging Service with sized storageVM-Series funded by Software NGFW Credits + Strata Logging Service with one year retention
    VM-Series funded by Software NGFW Credits + Strata Cloud Manager with AIOps for NGFW Premium
    VM-Series funded by Software NGFW Credits + Strata Cloud Manager Pro
    Cloud NGFW + Strata Logging Service with sized storageCloud NGFW + Strata Logging Service with one year retention

    Essentials and Pro Feature Support

    Learn about the features supported for Strata Cloud Manager Essentials and Pro licensing tiers.
    Feature SetStrata Cloud Manager EssentialsStrata Cloud Manager Essentials + Strata Logging ServiceStrata Cloud Manager Pro
    Operational Health
    Hardware Health incidents YesYesYes
    Software and licensing incidents YesYesYes
    Deployment specific incidents NoNoYes
    Forecasting and Anomaly detection in incidentsNoNoYes
    Root Cause Analysis in incidentsNoNoYes
    In-product support ticket creationYes YesYes
    Deployment wide status and metric trends YesYesYes
    Capacity AnalyzerNoNoYes
    Upgrade RecommendationsNoNoYes
    ServiceNow IntegrationYesYesYes
    API accessYesYesYes
    Security Posture
    Custom Configuration SettingsNoNoYes
    ComplianceNoNoYes
    Policy Analyzer (ML)NoNoYes
    Policy Optimizer (ML)NoNoYes
    Config CleanupNoNoYes
    Configuration Management
    Cloud Management for NGFWYesYesYes
    Cloud Management for Prisma AccessYesYesYes
    Cloud Management for standalone SD-WANYesYesYes
    Cloud Management for other licensed CDSS subscriptionsYesYesYes
    Rule Hit Count within the Cloud Manager configuration NoYesYes
    Configuration exceptions from logsNoYesYes
    Strata Logging Service
    Retention (1 year default)NoYesYes
    Log ForwardingNoYesYes
    Autonomous Digital Experience Management (ADEM)
    AI-Powered ADEMNoNoYes
    Visualization and Reporting Dashboards
    Command CenterNoYesYes
    Activity InsightsNoYesYes
    Executive SummaryNoYesYes
    WildFire dashboardYesYesYes
    DNS security dashboardYesYesYes
    DLP Incidents dashboardNoYesYes
    SaaS Security dashboardNoYesYes
    Log ViewerNoYesYes
    IOC SearchNoYesYes
    SASE HealthNoYesYes
    Prisma Access UsageNoYesYes
    ReportsNoYesYes
    SD-WAN DashboardNoYesYes
    IoT DashboardYesYesYes
    CASB-X DashboardYesYesYes
    Branch SitesNoYesYes
    Data CentersNoYesYes
    Network ServicesNoYesYes
    Prisma Access LocationsNoYesYes
    Strata CopilotYesYesYes
    AI Canvas NoNoYes
    In-App support case creation capability is only available to Strata Cloud Manager Pro and devices' with platinum support.

    Strata Cloud Manager Essentials

    Learn about Strata Cloud Manager Essentials that provides management and security features, and the features that are available to you for free.
    Strata Cloud Manager Essentials is the free tier that offers configuration management, network security lifecycle management, and can also provide visibility if the you have Strata Logging Service. It is supported for the below products:
    Strata Logging Service is available as an optional add-on for Strata Cloud Manager Essentials. Strata Logging Service provides centralized log storage and retrieval across your deployment, but you must purchase it separately from Strata Cloud Manager Essentials.
    Here are the features Strata Cloud Manager Essentials gives you:
    • Command Center and Activity Insights provide interactive dashboards that help you to know how Palo Alto Networks security services are protecting your network. You can interact with data on the applications, threats, users, and security subscriptions at work in your network.
    • Configuration and Policy Management for NGFW and SASE provides centralized configuration management across all your firewalls and SASE environments. This ensures consistent security policy enforcement and simplifies administrative tasks.
    • Best Practices Reporting helps you adopt NGFW and SASE services quickly by providing tools and recommendations to align configurations with industry best practices, improving the overall security posture.
    • Health Insights and Alerts provide fundamental insights into the operational health of Prisma Access and NGFWs. These insights include deployment-wide status updates, key metrics such as traffic volumes, and proactive identification of potential hardware or software issues.
    See Activate Strata Cloud Manager Essentials.

    Strata Cloud Manager Pro

    Learn about Strata Cloud Manager Pro.
    Strata Cloud Manager Pro provides advanced features on top of the Essentials license. Strata Cloud Manager Pro includes Strata Logging Service, unlike the Essentials version, and one year of log retention. You can purchase Strata Cloud Manager Pro for the following products:
    Here are the features Strata Cloud Manager Pro gives you:
    • All the features available in Strata Cloud Manager Essentials.
    • Strata Logging Service with one year of log retention and unlimited storage, enabling centralized logging and seamless data retrieval across your deployment.
    • AI-Powered Observability with ADEM: Strata Cloud Manager Pro integrates Autonomous Digital Experience Management (ADEM) for holistic observability across your network. ADEM helps to automate complex IT operations, reduce ticket volume, and shorten the mean time to resolution (MTTR).
    • Real-time inline best practices provide proactive, context-aware recommendations directly within the web interface as you configure and manage security policies. This feature ensures that your configurations align with industry standards and Palo Alto Networks' security best practices, reducing misconfigurations and enhancing your overall security posture.
    • AI-Powered Policy Analysis leverages advanced artificial intelligence and machine learning to analyze your security policies in real time, providing actionable insights to optimize, streamline, and strengthen your security posture. This feature automates the evaluation of complex policy sets, helping administrators make informed decisions to improve network security and performance.
    • AI-Powered Operational Health includes enhanced operational health capabilities designed to anticipate and prevent issues before they impact your network. For example, forecasting and anomaly detection in alerts, Root Cause Analysis in alerts, and Capacity Analyzer.
    • Software Upgrade Planner analyzes the features enabled on firewalls and provides a customized recommendation. You can create upgrade recommendations to identify the best software version for upgrading your devices.
    See Activate Strata Cloud Manager Pro.

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