Drawing on data collected through PAN-OS device telemetry, AIOps gives you an overview of the health and security of your next-generation firewall deployment to help you identify areas of improvement and close security gaps. AIOps derives health information from device telemetry metrics related to the operational status of your devices. For security information, AIOps analyzes the configuration of your devices against Palo Alto Networks best practices to point out any potential gaps in your security posture.

Starting in October 2024, Strata Cloud Manager has two licensing tiers: Strata Cloud Manager Essentials and Strata Cloud Manager Pro. This unified structure streamlines the deployment of network security offerings, including AIOps for NGFW, Autonomous Digital Experience Management (ADEM), cloud management functionality, and Strata Logging Service. See Strata Cloud Manager License.

Strata Cloud Manager Essentials replaces AIOps for NGFW Free, offering access to all the AIOps for NGFW Free features and additional capabilities. Strata Cloud Manager Essentials and Strata Cloud Manager Pro are available to activate in customer support portal (CSP) accounts that don't have: Strata Logging Service with sized storage, AIOps for NGFW Free or Premium, or Prisma® Access.

Palo Alto Networks has announced May 8, 2025, as the end-of-sale date for the AIOps for NGFW Premium licenses. Starting in March 2025, existing customers with these licenses will be automatically migrated to alternative licenses in phases at no additional cost.