Manage Browser-Based Real User Monitoring
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Manage Browser-Based Real User Monitoring

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Manage Browser-Based Real User Monitoring

Learn about managing domains and users monitored by browser-based Real User Monitoring.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access license
  • ADEM or Strata Cloud Manager Pro license
  • Prisma Access Browser license
  • ADEM Plugin for Prisma Access Browser
Browser-based Real User Monitoring (RUM) gives you granular control over the data RUM monitors. You can manage application domains, users, user groups, and tenant level data collection through the dashboard. RUM collects data through both consumer browsers (Chrome and Edge), as well as Prisma Access Browser.
You can't enable or disable data through the browser that collected it, only through user and user groups, application domains, or at the tenant level.
To manage RUM monitoring, complete the following steps:
  1. Log in to Strata Cloud Manager.
  2. Manage your monitored application domains and users.
    1. Select InsightsApplication ExperienceYour OrganizationManage Tests and RUM.
    2. Select Browser-Based Real User Monitoring.
    3. Select the area you would like to include or exclude from RUM monitoring:Application Domains or Users and User Groups. Tenant level monitoring can also be disabled completely.
    How you can manage RUM browser-based data monitoring:
    • User and User Groups
      When user and user group level monitoring is disabled, data collection stops for all domains across all browsers for that user or user group.
    • Application Domains
      When application domain level monitoring is disabled, data collection stops for all users across all browsers for that application domain.
    • Tenant Level
      When tenant level monitoring is disabled, data collection stops across all domains and all users and user groups.
  3. Select the domains or users who you would like to manage. Uncheck the box to disable monitoring. Check the box to enable monitoring.
  4. Save.
  5. Close the Manage Tests and RUM window.