View Application Experience for Monitored Users on NGFW
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Autonomous DEM

View Application Experience for Monitored Users on NGFW

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View Application Experience for Monitored Users on NGFW

You can use ADEM to gain visibility into the application experience of mobile users connecting to the internet through an NGFW Gateway.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • ADEM or Strata Cloud Manager Pro license
  • NGFW running
    • PAN-OS 11.1.9 or a later version
    • PAN-OS 11.2.6 or a later version
For holistic visibility into application experience on your network, Autonomous Digital Experience Management (ADEM) can monitor the end-to-end application experience of users connecting to next-generation firewalls (NGFWs), in addition to users connecting to Prisma Access.
ADEM provides insights into the application experience of mobile users connecting to an NGFW with a GlobalProtect Gateway installed. This enables you to view the number of user devices running synthetic tests through your NGFW Gateway as well as the number of users impacted at that segment of the service delivery path.
To view the experience of mobile users connecting to an NGFW Gateway:
  1. From Strata Cloud Manager, select InsightsApplication Experience.
  2. With Mobile User Experience selected, scroll to Application Performance Root Cause.
    If you have users accessing apps through an NGFW Gateway, you'll see it represented as a service delivery segment.
    If users are accessing apps through other paths as well, such as Prisma Access or directly through the internet, you’ll also see those segments.
    A segment’s health determines its color:
    • Green - Good
    • Yellow - Fair
    • Red - Poor
    If the NGFW Gateway’s health status is fair or poor, you may want to investigate the device.