: Monitored Mobile Users Dashboard
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Monitored Mobile Users Dashboard

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Monitored Mobile Users Dashboard

If you are using the Strata Cloud Manager user interface, see the AI-Powered ADEM Administrator's Guide.
Monitor the digital experience for your SASE users and troubleshoot performance issues from the
Monitored Mobile Users
dashboard. From here you get an overall view of the experiences and the experience trend for all your ADEM users, as well a per-user view of the digital experience across your SASE environment. You can drill down into details for the specific user who is reporting performance issues. Immediately when you drill down, alerts at the top of the page highlight any experience issues the specific user is having, such as low device memory or high CPU usage.
Monitored Users are defined as the unique number of User/Device combination. For example, if 2 users are logged in to 3 devices each, the
Devices
count will display as 6 and the
Users
count will display as 2. Likewise, if 2 users are using the same device, the
Devices
count will display 1 and the
Users
count will display 2. The
Monitored Mobile Users Devices
table on the
Monitored Mobile Users
page displays each User/Device combination as a separate row, hence the user name could be duplicated across multiple rows depending on the number of devices he/she is logged in to.
This dashboard provides a summary view of all the user experiences in the network and shows how the experience is trending during the selected
Time Range
.
Select or define a custom
Time Range
to view the data for only the time window selected. Your time range selection in the Time Range Filter determines the granularity of data displayed in each histogram.
Filter (click
) the data shown in the widgets in this dashboard. The following filters are available:
  • Application
  • Prisma Access Location
  • Experience Score
  • Endpoint Experience Score
  • WiFi Experience Score
  • Local Network Experience Score
  • Internet Experience Score
  • Prisma Access Experience Score
  • User Location
  • Devices
  • Service Provider
  • Mobile Users
  • Mobile User Groups
You can also use the search bar to quickly find a specific user, remote site, application, or Prisma Access location.
In the
Monitored Mobile Users
dashboard,
Monitored Mobile User Devices
table, click a user name to open the User Details page for that specific user. This is often where you will want to start if you have users reporting performance issues. Immediately when you drill down, alerts at the top of the page highlight any experience issues the specific user is having, such as low device memory or high CPU usage.

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