Monitored Mobile Users
Monitor your Mobile Users whether they are on premises or remote workers or hybrid
workers by setting up synthetic monitoring tests.
| Where Can I Use
This? | What Do I Need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
|
- Prisma Access license
- ADEM or Strata Cloud Manager Pro
license
|
Monitor the digital experience for your SASE users and troubleshoot performance issues from the tab in
Activity Insights. From here you get an
overall view of the experiences and the experience trend for all your ADEM users, as
well a per-user view of the digital experience across your SASE environment. You can
drill down into details for the specific user who is reporting performance issues.
Immediately when you drill down, alerts at the top of the page highlight any experience
issues the specific user is having, such as low device memory or high CPU usage.
Monitored Users are defined as the unique number of User/Device combinations. For example, if 2
users are logged in to 3 devices each, the Devices count will display as 6 and the
Users count will display as 2. Likewise, if 2 users are using
the same device, the devices count will display 1 and the Users
count will display 2.
The Users | Devices table displays each User/Device combination as
a separate row, hence the user name could be duplicated across multiple rows depending
on the number of devices he/she is logged in to. This table provides a summary view of
all the user experiences in the network and shows how the experience is trending during
the selected Time Range.
Select or define a custom
Time Range to
view the data for only the time window selected. Your time range
selection in the
Time Range Filter determines
the granularity of data displayed in each histogram.
You can also use the search bar to quickly find a specific user, remote site, application, or Prisma Access location.
