Open the Application Experience UI
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Open the Application Experience UI

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Open the Application Experience UI

Learn how to open the Application Experience user interface when you receive a notification informing you of possible application experience degradation.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • Prisma Access license
  • ADEM or Strata Cloud Manager Pro license
  • GlobalProtect or Prisma Access Agent license
If the users have not received a notification, they can still check for CPU, memory, WiFi, and internet connectivity issues that may impact their applications' performance by opening the Access Experience UI directly. To do so:
If you have not received a notification, you can still check for CPU, memory, WiFi, and internet connectivity issues that may impact your applications' performance by opening the Application Experience UI directly. To do so:
On Macintosh:
Use one of the following methods:
  • (Prisma Access Agent 25.3.1 and higher) Click the Access Experience icon in Prisma Access Agent to open the Access Experience app.
    In Prisma Access Agent versions below 25.3.1, you can find the Access Experience app in the menu bar.
  • (GlobalProtect) Click the Access Experience menu bar item.
  • Open the app from the ApplicationsAccess Experience folder in Finder.
  • Use Spotlight to find the Access Experience app and double-click it. The Access Experience UI will open.
On Windows:
Use one of the following methods:
  • (Prisma Access Agent 25.3.1 and higher) Click the Access Experience icon in Prisma Access Agent to open the Access Experience app.
    In Prisma Access Agent versions below 25.3.1, you can find the Access Experience app in the task bar.
  • (GlobalProtect) Right-click the Access Experience icon in the task bar.
  • Open it from the Start menu.